As of June 11, 2022, with the mask mandate lifted in Ottawa, the safety and comfort of our staff and clients is still of utmost importance to us, so we are approaching things with care, and gradual change. For the foreseeable future, staff and clients will be asked to wear a mask while in the clinic. For any client that enters the clinic unmasked, we will offer them a disposable medical mask for use while in clinic. We are keeping in place our sanitation/disinfection procedures, and will continue to complete active COVID-19 screening at entry until such regulations change. Our staff continues to self-screen and self-test regularly to limit the spread of illness. Our response to mask usage will likely evolve as numbers and risk is reduced and based from input from our regulatory and bodies.
We are continuing to offer virtual physiotherapy clients that are deemed appropriate, and/or wish to maximize their physical distancing.
Your Safety is Our Priority
Our safety protocols and appointment options for your upcoming in-clinic visit include:
VIRTUAL CARE Virtual care services continue to be available, when and where possible, based on client requests. Please contact us to describe your situation and we'll assess if a virtual appointment will work for you.
SCREENING QUESTIONNAIRE For in-clinic appointments, please note that we are screening all clients with Public Health Ontario's COVID-19 questions at appointment booking and upon curbside check-in; and masks remain mandatory in clinic. Click here for Public Health Ontario's self-screening tool.
IN-CLINIC HEALTH & SAFETY PRECAUTIONS We would like to inform you of the additional health and safety precautions we have implemented:
- Thorough cleaning & disinfecting between each client interaction & treatment zone.
- Medical grade masks and Personal Protective Equipment (PPE) worn by all our staff.
- Mandatory COVID screening for all staff & clients prior to clinic entry.
- Hand washing or sanitization upon clinic entry; and between each client interaction by staff.