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Information For New Patients

During your first visit to to Motion Works Physiotherapy Orleans, we will thoroughly assess your injury or condition, and develop a treatment plan based on your goals and needs.

Contact Us Virtual Appointments

What To Expect

Please plan to arrive about 10 minutes before your scheduled appointment time so you have time to fill out any necessary paperwork. 

Initial Examination

Your clinician will begin by reviewing your medical history and ask questions to get a complete picture of issue that you are experiencing as well as completing a comprehensive exam.

Treatment Plan

Based on your history and examination, your clinician will develop a custom treatment plan that may include a variety of treatment modalities. Our team will also take the time to answer any questions you have about your injury and treatment options.

First Visit, Pelvic Physiotherapist, Orleans

Appointments & Cancellations

We reserve your appointment time especially for you. This being the case, we require 24 hours' notice for cancellation or rescheduling of any appointment. A cancellation fee will be applied for physiotherapy and massage therapy appointments cancelled within 24 hours.

To cancel or reschedule your appointment, please call the clinic. We understand that unforeseen circumstances may arise, and any such issues, conflicts or concerns regarding the cancellation policy may be discussed with the treating therapist.

Office FAQs

Read our FAQs to learn more about what to expect at to Motion Works Physiotherapy Orleans.

  • What should I bring to my first appointment?

    Please wear comfortable, loose clothing to your appointment that will give us easy access to the body part that is to be assessed and treated. For instance, wear shorts if you have injured any part of your lower body or back, or a tank top or bra top if you have injured your shoulder, neck, or mid-back).

    Should you forget or if you're not sure what to wear, we have appropriate clothing and draping on hand.

    Bring your physiotherapy referral (provided to you by your doctor).

    Bring any investigation/imaging reports you have had completed in relation to your reason for your appointment at Motion Works Physiotherapy Orleans .

    Footwear that may contribute to your symptoms and/or orthotics that you are currently using for support.

  • What will happen during my first visit?

    Your first visit will include a thorough examination and assessment of your injured body part and of other areas that may be affecting or affected by your primary injury. Your therapist will then explain the details of your condition, outline your treatment options, and develop a goal-oriented treatment plan with you. We welcome and encourage all questions, so please don't hesitate to ask!

  • How will my condition or injury be treated?

    Treatment ( either on the day of your first visit to our clinic or during any other visit) may consist of manual therapy, exercise, education, acupuncture, dry needling, ultrasound, or other methods relevant to your recovery and treatment plan.

    Your therapist may provide patient handouts for you to take home. These may include outlines of exercises, general information about your condition and your treatment plan, or management strategies, to help increase your understanding and help you better recover beyond the clinic.

  • What features does your clinic offer?

    For your convenience, our office offers the following:

    • Bilingual service (EN/FR)
    • No physician's referral required
    • Payment by cash, cheque, Interac, Visa, & MasterCard
  • Do you accept insurance?

    We accept extended healthcare coverage, RCMP, National Defense and Veterans Affairs.

We are accepting in-person and virtual appointments.

(613) 714-9722