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Virtual Physiotherapy

Our Physiotherapists in Orleans offer Virtual Physiotherapy appointments when you cannot make it into our office. We can help restore your physical function and mobility from the comfort of your home.

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What is Virtual Physiotherapy?

When you cannot make it into our clinic because of safety concerns, kids, scheduling conflicts, or for any other reason, we make it easy to connect with your Physiotherapist via videoconferencing.

Your virtual video physiotherapy appointment takes place in your home giving us greater insight into your daily life and allowing us to review your home exercises in your own space or home gym.

Since we are ‘in your home’ we can see things we would never see during a clinic visit.

Virtual Physiotherapy at MotionWorks Physiotherapy in Orleans, ON
  • At Motionworks, I treat one on one exclusively , always in a spacious clean and well equipped private room. I have time to listen, educate, treat, show exercises and at the end of the day I am happy with the quality of care our set up allows me to provide. I have been a physiotherapist for 34 years and I feel my experience is welcome and valued, but I also love the fact that I can learn so much for the other team members. This clinic is physiotherapist-owned and that makes all the difference, it is well equipped, rooms well stocked and the owner Karen is always available to listen and support. I am looking forward to helping people in person or virtually at Motion works Orleans for many years to come !
    - Evelyn LaRoche, PT
Virtual Physiotherapy at MotionWorks Physiotherapy in Orleans, ON

How does a virtual appointment work?

Your appointment with a registered Physiotherapist will be over teleconference to address your concerns and make a treatment plan from the comfort of your home! You will be provided a teleconference web-link prior to your appointment.

How can a physiotherapist diagnose me online, without touching me?

Our physiotherapists’ ability to diagnose you is not limited with virtual appointments. With our extensive education and experience, we can evaluate your issues and develop a treatment plan during a thorough virtual consultation.

Appointment Process

We offer teleservice appointments on multiple platforms and on all devices.

We can adapt to the technology that you have available although it is best if you have a webcam and microphone.

First, we send you a link to join the teleconference call on a computer, tablet, or phone. Like any assessment, we start with a chat / Q&A to discover what issues you are having and how it is impacting your day to day life. 

Next, your physiotherapist will have you perform certain movements and tests to rule in or rule out a possible cause.

Then, we will review strategies for pain management, movement, and function improvement, such as exercises to manage your goals and get you feeling better as soon as possible.

Virtual Appointment FAQs

  • What do I require for the session?

    You can use a computer, laptop, or phone to access your meeting and it is best if you have a webcam and microphone. We are able to utilize different platforms for your appointment and will choose what you are most comfortable using.

    The area in your home should be bright enough that we can see you and your camera should not be facing any windows or direct light sources.

  • Is the platform secure? Will it be recorded?

    Any platform we use for video conferencing is fully secured. We do not record any part of your virtual appointment and all appointments are PIPEDA, PHIPA compliant.

  • Is my injury/issue suitable for virtual physiotherapy?

    Most injuries are suitable for virtual physiotherapy appointments.  If we feel we cannot serve you as well online as we can in-clinic we will discuss this with you, and ensure you get the appropriate care to get you back to motion and life as quickly as we can.

  • Will my online physiotherapist tell me when/if I need to see someone in person/clinic?

    Yes! Some injuries benefit from in-person, hands-on care, whether alone or in conjunction with virtual care.

  • I don’t live in Ottawa; can I still get virtual physiotherapy?

    Yes, we are licensed to provide physiotherapy services (online and in-person) to all Ontario residents.

  • How can you treat me without touching me?

    Physiotherapy is an active treatment, and we involve you in your care to help solve your pain, injury, mobility issues, or help improve your athletic performance.

    Education is a key component of any treatment plan, whether in person or online. No matter how we treat you, there are many minutes, hours, left between sessions where you need to act for yourself and do the best you can.  Sometimes the list of ‘don’t do’ is bigger than the ‘do’ list (exercises, etc.).

  • Will my Extended Health insurance reimburse me?

    Yes! Your virtual appointment is covered just like any other physiotherapy session.

When is a virtual appointment a good idea?

Virtual appointments can be equally effective for current and new clients in many situations.

Current Clients

If you are a current client but can not make it to the clinic for an in-clinic appointment.

 Check-in with your physiotherapist about your progress

Progress your specialized exercise program

 Implement strategies for self tissue release 

 We will provide education on pain science and relief

New Clients

If you need advice about a new condition or problem and how to manage it.

 We can assess movement restrictions

 We can teach your self palpation to determine tissue tension

Implement specialized exercise program

Implement strategies for self tissue release

Manage your pain

We will provide education on pain science and relief

We are accepting in-person and virtual appointments.

(613) 714-9722